Work Resume

David M. Cadieux – Resume

I guarantee to be an asset for you.

 

mobile: 508 264-9921  (sms/voice)

(references: upon request)

Qualifications:

  • 17 years Customer Service
  • Office Manager, Administrative Assistant, Bookkeeping
  • Estimator, Inside Sales, Print Consultant
  • experienced manager and trainer
  • experienced computer usage (Macintosh & Windows)
  • S.O. 9001 Certified Internal Auditor
  • ability to think analytically and creatively
  • excellent communicator
  • fast learner and excellent teacher
  • experienced in various equipment, machinery and tools
  • 30 years in printing trade, pre-press, and design.
  • 18 years Lead graphic artist
  • (26 years serving in leadership capacity in churches)

 

Skills:

Technical

  • Sales, Customer service (desk support and call center experience).
  • Software usage, installation, troubleshooting, and training.
  • Previous experience in human services field (including ADL implementation).
  • Consultant to sales reps and clients regarding equipment and
  • Operation of equipment and
  • Routine maintenance and repair of equipment and
  • Usage of PrintSmith (job entry, costing, and adjusting)
  • Assembly of film flats, composing, and plating (old school “stripping”).
  • Previous experience operation of carpentry

 

Administrative/Management

  • White Level Certification Six
  • Office Manager, Administrative Assistant, and bookkeeping.
  • Training of employees in software skills and improved work
  • Coordinating employees to work as motivated
  • R&D of new products, equipment and work
  • Maintenance of updated inventory of software, consumables and
  • Conducting internal audits to ensure conformance to quality
  • Inspection of products to ensure quality

 

Design related

  • Proficiency in design and publishing
  • Proficiency in offset and digital production methods.
  • Scanner operation and color
  • Web design, multimedia presentation, flash
  • Photography and image
  • Proofing, plating and color calibration of

2017 present          Plum Direct Marketing, MA

  • Database and Mail-Merge Processing
  • Graphic Designer & Prepress Technician.

2014 2017          AlphaGraphics, MA & RI

  • Office Mgr., Admin. Assistant, Bookkeeping, Training,
  • Estimator, Customer Service, Inside Sales & Print Consultant
  • Lead Graphic Designer & Prepress Technician.

2011 2013              Upsource, Inc. MA

  • Quality Assurance Specialist (tech. phone support)

2010 2011              Microdyne Outsourcing, ME

  • Technical Phone Support (software support and networking)

2009 2010              Printtech, VT

  • Customer Service
  • Prepress Systems Administration and Management

2008 2009              Creative Labels of Vermont, VT.

  • Customer Service
  • Graphic Artist/Pre-press Tech

2007 2008              Reprographics of New England, VT.

  • Prepress Systems Administration and Management

2004 2007              Snowman Printing, ME.

  • Lead Graphic Artist
  • Prepress Systems Administration and Management

2002 2004              First Impression Printing , MA.

  • Customer Service
  • Prepress Systems Administration and Management

1997 2002              C. J. Fox , R.I.

  • ISO 9001 Internal Auditor
  • Macintosh Systems Administration and Management
  • Lead Graphic Designer/Lead Pre-press Tech

1994 1997              HealthTech Publications, R.I.

  • Production Coordinator & Quality Control
  • Digital Prepress Technician

1993 1994              Reynolds DeWalt Printing, M.A.

  • Prepress Tec, Equipment Maintenance

1990 1993              Lincoln Press,  Inc., M.A.

  • Customer Prepress Tech., Equipment Maintenance

1987 1990              R.E. Smith Printing Co., M.A.

  • Prepress Tec, Equipment Maintenance

 

Education:

  • Certified Internal Auditor I.S.O. 9001 in 2001
  • Certified completion of The Dale Carnegie Course®in
  • Certified Six Sigma White Level Quality Control Mechanisms and Methods

Achievements:

2016      Self-trained as Estimator, Inside Sales, and Print Consultant.

2011      Self-trained as Quality Assurance Specialist (in charge of 80 C.S. phone reps).

2006      Supervised installation and configuration of Xenith RIP and Phoenix film setter.

2002      Self-taught on AGFA Apogee Prepress workflow (preps, pilot, PDF workflow) & designed smoother proofing-plating system using built in and modified features.

2000      Founded Karpos Ministries (graphic, tech, and audio support for non-profits org’s).

1994      Converted conventional publication to fully digital in less than one year.